Comments on: Saying no to big customers https://canny.io/blog/saying-no-big-customers/ How to build a more informed product Mon, 18 Mar 2024 20:35:09 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: Sarah Hum https://canny.io/blog/saying-no-big-customers/#comment-275 Wed, 29 Jan 2020 14:14:49 +0000 http://blog3.canny.io/wordpress/?p=1100#comment-275 In reply to Judy Rall.

Thanks so much for the kind words, Judy!

]]> By: Judy Rall https://canny.io/blog/saying-no-big-customers/#comment-273 Tue, 28 Jan 2020 18:29:46 +0000 http://blog3.canny.io/wordpress/?p=1100#comment-273 Turning down VC money takes a lot of guts. I admire what you expressed in this blog. It takes a lot of focus to stay on mission in life, in work, throughout the day! I have been poking around, exploring your site – it seems you have built something sustainable, solid, customer and team focused. A true unicorn!

]]> By: Sarah Hum https://canny.io/blog/saying-no-big-customers/#comment-222 Mon, 15 Apr 2019 10:34:48 +0000 http://blog3.canny.io/wordpress/?p=1100#comment-222 In reply to Daniel Olshansky.

Thanks for reading Daniel! 😊

]]> By: Sarah Hum https://canny.io/blog/saying-no-big-customers/#comment-221 Mon, 15 Apr 2019 10:34:38 +0000 http://blog3.canny.io/wordpress/?p=1100#comment-221 In reply to MUSADIQ BHAT.

Hi Musadiq, thanks for your comment. Of course, their demands/requests are genuine. I’m saying that we won’t necessarily say yes.
If our current customers want more advanced features, they’re welcome to request it. However, that doesn’t mean we will accommodate. I believe a part of building a successful startup is making the right decisions.

]]> By: Daniel Olshansky https://canny.io/blog/saying-no-big-customers/#comment-220 Sat, 13 Apr 2019 16:57:39 +0000 http://blog3.canny.io/wordpress/?p=1100#comment-220 This post is 💯. Thanks for sharing your insight and experience!

]]> By: MUSADIQ BHAT https://canny.io/blog/saying-no-big-customers/#comment-219 Thu, 11 Apr 2019 04:05:34 +0000 http://blog3.canny.io/wordpress/?p=1100#comment-219 Sarah, I believe their demands are absolutely genuine. Even the organizations you’re serving right now may soon expect the same level of support and features, as they start growing bigger.

]]>