Comments on: Why you don’t like giving feedback https://canny.io/blog/why-you-dont-like-giving-feedback/ How to build a more informed product Mon, 18 Mar 2024 20:52:18 +0000 hourly 1 https://wordpress.org/?v=6.6.2 By: Andrew Rasmussen https://canny.io/blog/why-you-dont-like-giving-feedback/#comment-231 Wed, 10 Jul 2019 21:45:09 +0000 http://54.158.119.27/?p=99#comment-231 In reply to Richard Polderman.

Hey Richard, I’m glad you like our blog and product!

I got pretty lucky. A few of my previous colleagues with a big Twitter following retweeted me on Twitter, and I think I may have gotten some responses from Ask HN. Honestly got a lot more responses than I thought I would.

In retrospect, I think my survey was kind of validating our solution, which isn’t super useful. I think something a lot more useful would be to interview your target audience, and ask about the problems they face, without even mentioning your solution. Once you’ve found the problem you want to solve, then it might be a good idea to quantify it with a survey.

Cheers!

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By: Richard Polderman https://canny.io/blog/why-you-dont-like-giving-feedback/#comment-229 Mon, 08 Jul 2019 14:47:02 +0000 http://54.158.119.27/?p=99#comment-229 Hi Andrew!

I really like your articles and the product that you guys are developing.

This article really inspires me to also create a survey and see what users think of a particular process in my field. Can you tell me more about the way you’ve conducted this survey? Did you use ads and incentives to contact your specific audience?

Thanks and best of luck with Canny!

Richard

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